Terms of use

Barista Pro, based in Neo Karlovasi, Samos, at 171 Lykourgou Logothetis Street, VAT (tax registration) number 800152901, Public Financial Services of Samos, contact phone +30 22730-33977, fax +30 22730-38059, email: [email protected], reserves the right to unilaterally modify or renew the present terms and conditions of the transactions, made through its online store, according to its needs. Barista Pro has an obligation to inform users of any modifications and changes through this website.

Information & Products Provided

Barista Pro is committed to the quality, completeness and validity of the information available on its website, subject to any technical or typographical errors, which cannot be foreseen or have occurred unintentionally or by interruptions in the operation of the website due to force majeure.

Limitation of Liability

Barista Pro is not liable to its customers for damages that may arise from the execution or non-execution of their order. It does not guarantee the delivery time of the goods in cases of force majeure. The online store cannot provide any guarantee for the availability of the products, but guarantees the timely information to the final consumers about their unavailability.

Barista Pro is not liable for any legal or civil and/or criminal claims, nor for any harm caused from website visitors or third parties from a cause related to the operation or non-operation and/or use of the website and/or the inability to provide services and/or information available from it and/or from any unauthorized interference by third parties in products and/or services and/or information available through it.

Privacy Policy & User Responsibility

Barista Pro takes all the necessary measures to ensure your maximum safety. All information, and your personal details as well as your transactions, are completely secure and private.

During your visit to our website and in order to order products, and to communicate with you, you will be asked for personal information. The personal data you declare on the pages and services of the Barista Pro website are solely intended to ensure the operation of the services and may not be used by any third party. The data stored for the information of the participants will always be kept in accordance with Law 2472/1997, Law 3471/2006 and the Decisions and Instructions of the Personal Data Protection Authority. Participants reserve the right to request at any time and without charge the confirmation, modification or deletion of their information and their exclusion from receiving electronic messages, by contacting the company.

The Company does not disclose the details of website users and transactions, unless there is a written authorization from them or unless it is required by a court decision or a decision of another public authority.

Expression of interest in the purchase of a product constitutes explicit acceptance and consent on the part of the user to obtain future (marketing) information regarding products and services herein.

The user of the Barista Pro website agrees to use this website in accordance with the law and good morals.

The user agrees to refrain from posting or transmitting in any way any content, which is illegal, harmful, threatening, offensive, libelous, defamatory, vulgar, obscene and in any way contrary to decency or is a violation of another person's privacy, shows empathy or expresses racial, ethnic or other discrimination or may cause harm to minors in any way.
The user will also avoid any action that infringes the patent, trademark, trade secret, copyright or other proprietary rights of any third party.
The user also agrees that it will not attempt to use files or programs, which are designed with the purpose of interrupting, causing damage, destroying or equipping the operation with any computer software or hardware used for collecting or storing personal data of other users. The user assumes responsibility for any damage caused by bad or unfair use of the relevant services.

In the event that any of the above violations are found, Barista Pro reserves the right to take any action provided by law. Claiming compensation from the company for any damage caused by the wrongful behaviour of the user is not excluded. In any case and without prejudice to what is mentioned above, the user has the possibility to inform third parties via e-mail or with the help of social media about the offers available through the website.

Return Policy

Unjustified Return of Products
(right of withdrawal without reason)

The customer reserves the right to return the products purchased, in accordance with the Consumer Protection Act, without justification, within fourteen (14) calendar days from the date of receipt of the products.

Exceptions to the right of withdrawal:

There is no possibility of withdrawal and no return is allowed for damages caused when the product is opened, for which the responsibility rests solely with the customer.

Returns will be strictly accepted only if the following conditions are met:

1) The product is unused and in its original excellent condition. The check will be carried out by the manager of our online store.
2) The product packaging has not been damaged or soiled, but is in excellent condition.
3) The product is returned in safe packaging, so that it is not damaged during transport. We are not responsible for any loss or damage during the transportation of the product.
4) Along with the product, all documents that accompanied the product (original purchase receipt/invoice, order form, and credit card slip (in case you have paid by credit card) will be returned intact and in perfect condition.
5) The customer does not exercise his right of withdrawal within the above period of 14 calendar days from the date of receipt of the products.

It is possible to cancel your order before the start of the shipment. To cancel the order you can send an e-mail to [email protected], Facebook (messenger) or 22730 34009

Monetary Refund

If for any other reason you wish to return the product you purchased and you are not interested in replacing it with another one, you must register a Return Request within 14 calendar days from the date of receipt and ship the product within 3 days from approval of the Request. Once the return has been made and it has been determined that the product has not been used, you will be refunded. If payment has been made by cash on delivery, the refund will be made by bank transfer to the bank account you indicate to us.

The products and packaging must be in perfect condition and accompanied by all accompanying documents: Retail Receipt or invoice and all accompanying items, such as labels, etc.
Refunds are made at current product prices within 14 calendar days.
In the event of a refund, THE COSTS OF RETURNING THE PRODUCTS SHALL BE CHARGED TO THE CUSTOMER.

Use of Card

Credit card purchases are made under the condition of legal use. The Company neither intervenes nor has anything to do with the electronic payment process being followed.

It is emphasized that the company is not responsible for the terms of use of personal data adopted by the financial institutions with which it cooperates for the completion of the relevant transactions.

The Company bears no responsibility in case of illegal use of credit cards. By entering the required credit card information, the interested party expressly declares that he has the legal right to use it.

By providing credit card information, the consent of the interested party is declared for the funds to be held in the amount of the Offer and charge his credit card.

In the event that the transaction, which is carried out through the credit card, is rejected for any reason by the issuing bank or the credit card network, the purchase cannot be made and another payment method must be chosen as an alternative.

The Company bears no responsibility in those cases, in which the debiting or blocking of an amount on the credit card is not carried out due to the fault of the Internet Payment Processing Provider or the Internet Service Provider (Internet Service Provider or ISP) of the bank. Cases of hardware or software failure, as well as failure to inform the Company in time to complete the transaction, are indicated as examples.

The buyer's name or order number must be entered in the depositor's details. The proof of deposit is then sent electronically (email) confirming the deposit to the address
Limited license

The Company, subject to the terms and conditions set forth herein and all applicable laws and regulations, grants the user a non-transferable, personal, limited right to access and use of the website and its contents. In particular, the user is obliged to observe all notices concerning copyright and other proprietary rights and to refrain from any action, through which it is intended to modify, reproduce, publicly present or use the website and its elements for any public or commercial purpose.

Limitation of Liability

Any information that is posted and refers to the specifications of the displayed products, is always done in accordance with the information and instructions that the Company has received from the Manufacturer

The Company ensures the proper functioning of the website and the accuracy of its content. However, in no case can it be guaranteed that the site will not be affected by viruses

The Company may, at any time, change, suspend or discontinue any individual function of the website, including the availability or description of a product or service.

The Company draws the user's attention to the possibility that access to this website may be suspended or interrupted for reasons or problems related to the hosting servers.

For your banking transactions, the Company has ensured a secure environment by using the SSL protocol and cooperating with recognized financial institutions in Greece. Any obstacle that occurs during the banking transaction is solely the responsibility of the Bank and the user.

During the purchase, the Buyer consciously and responsibly declares that he is making legal use of the credit card he is using. The Company is not responsible for its illegal use.

The Company is not responsible for covering the claims of third parties due to their misrepresentation, due to copying, falsification of the page or usurpation of part of it by unauthorized third parties, who carried out the above actions in violation of the intellectual and industrial rights of the Company and the morals of the users.

Industrial and Intellectual Property rights

The design and contents of the website, including marks, logos, texts, graphics, images, photographs and software are the property of the Company and are protected by Greek and International Legislation. Any copying, analog or digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of derivative work or misleading the public about the real Provider of the above website content is prohibited. Any reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only with the prior written permission of the Company. The appearance of the above content on the website cannot in any way be perceived as a transfer or assignment of a license or right to use any of the above elements.

Applicable law

The above terms and conditions are governed and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above that becomes contrary to the applicable laws, automatically ceases to be valid and is removed from this, without affecting the validity of the other terms.