Return Policy

Πολιτική επιστροφών

Unjustified Return of Products
(right of withdrawal without reason)

The customer reserves the right to return the products purchased, in accordance with the Consumer Protection Act, without justification, within fourteen (14) calendar days from the date of receipt of the products.

Exceptions to the right of withdrawal:

There is no possibility of withdrawal and no return is allowed for damages caused when the product is opened, for which the responsibility rests solely with the customer.

Returns will be strictly accepted only if the following conditions are met:

1) The product is unused and in its original excellent condition. The check will be carried out by the manager of our online store.
2) The product packaging has not been damaged or soiled, but is in excellent condition.
3) The product is returned in safe packaging, so that it is not damaged during transport. We are not responsible for any loss or damage during the transportation of the product.
4) Along with the product, all documents that accompanied the product (original purchase receipt/invoice, order form, and credit card slip (in case you have paid by credit card) will be returned intact and in perfect condition.
5) The customer does not exercise his right of withdrawal within the above period of 14 calendar days from the date of receipt of the products.

Υπάρχει η δυνατότητα να ακυρώσετε την παραγγελία σας πριν την έναρξη της αποστολής. Για να ακυρώσετε την παραγγελία μπορείτε να στείλτε e-mail στο [email protected], Facebook ( messenger) ή στο 22730 34009

Monetary Refund

If for any other reason you wish to return the product you purchased and you are not interested in replacing it with another one, you must register a Return Request within 14 calendar days from the date of receipt and ship the product within 3 days from approval of the Request. Once the return has been made and it has been determined that the product has not been used, you will be refunded. If payment has been made by cash on delivery, the refund will be made by bank transfer to the bank account you indicate to us.

The products and packaging must be in perfect condition and accompanied by all accompanying documents: Retail Receipt or invoice and all accompanying items, such as labels, etc.
Refunds are made at current product prices within 14 calendar days.
In the event of a refund, THE COSTS OF RETURNING THE PRODUCTS SHALL BE CHARGED TO THE CUSTOMER.