Unjustified Return of Products
(right of unjustified withdrawal)
The customer reserves the right to return the purchased products, according to the law for consumer protection, unjustifiably, within fourteen (14) calendar days from the date of receipt of the products.
Exceptions to the right of withdrawal:
There is no withdrawal and the return is not allowed for damages caused during the opening of the product, for which the responsibility lies solely with the customer.
Returns will only be strictly accepted if the following conditions are met:
1) The product has not been opened and is in its original, excellent condition. The check will be performed by the manager of our online store.
2) The product packaging is not damaged or soiled but is in excellent condition.
3) The product is returned in a safe package so that it does not wear out during transport. We are not responsible for any loss or damage during the transport of the product.
4) Along with the product, all the documents that accompanied the product (original purchase receipt/invoice, the order form, and the credit card snippet (in case you have paid by credit card) will be returned intact and in excellent condition.
5) The customer may exercise his right of withdrawal within the deadline of 14 calendar days from the date of receipt of the products.
It is possible to cancel your order before the start of the shipment. To cancel the order you can send an e-mail to [email protected], Facebook (messenger) or (+30) 2273034009
If for any other reason you wish to return the product you purchased and you are not interested in replacing it with another, you must submit a Return Request within 14 calendar days from the date of receipt and ship the product within 3 days of receipt. approval of the Request. Once the return is made and it is determined that the product has not been used, you will be refunded. If the payment has been made by cash on delivery, the refund will be made by transfer to a bank account that you indicate to us.
The products and the packaging must be in excellent condition and must be accompanied by all the accompanying documents: Retail receipt or invoice and all the accompanying documents, such as labels, etc.
Refunds are made at current product prices, within 14 calendar days.
In case of refund, the RETURN COSTS OF THE PRODUCTS ARE CHARGED TO THE CUSTOMER.